Rn Office Jobs

About The Position

Requirements

• Associate degree in nursing (NRG specialization); a BSN is preferred.
• Michigan Registered Nurse (RN) credential; required.
• Basic Life Support (BLS) certification from AHA, required within one month of hire or transfer.
• Knowledge of medical office policies, practices, and procedures, normally acquired through three to five years of work in a healthcare system or similar setting.
• Excellent interpersonal skills and the ability to communicate concepts clearly and interact successfully with people at all levels.
• PC software knowledge including Microsoft Excel and Word.
• Ability to demonstrate competency in Microsoft Windows and participate in further learning opportunities offered by MyMichigan Health as required.
• Ability to handle multiple tasks, work independently, get along with others, maintain regular and predictable attendance, and stay awake.
• Ability to move freely about the facility with or without an assistive device and perform the job functions described.
• Vision and hearing sufficient for the role, with or without assistive devices.
• Dexterity for handling, reaching, grasping, fingering, and feeling; movements may be repeated regularly or frequently.
• Ability to wear personal protective equipment, including latex materials or an appropriate substitute if required.
• Ability to meet the position's light physical demands, including occasional lifting or carrying of 11–20 pounds and frequent handling of 10 pounds and/or walking, standing, or pushing/pulling arm or leg controls.
• Must follow MyMichigan Health bloodborne pathogen and TB-testing requirements; role involves some exposure to bloodborne pathogens and other potentially infectious materials.

Nice To Haves

• BSN.
• Working knowledge of the organization's Infor, Electronic Medical Records, and Practice Management programs, or knowledge of similar software.

Responsibilities

• Triage calls; schedule daily urgent or emergent add-ons; receive and relay test results; process medication refills; and support, direct, and refer patients for consultations, testing, insurance pre-certification, and documentation.
• Perform complete patient assessments within the scope of licensure, including greeting patients and families, performing routine pre-examination procedures, taking vital signs, and recording objective and subjective information about presenting conditions.
• Update and maintain accurate patient records, including order and medication reconciliation, allergy reaction information, secure messaging when available, and other assigned tasks.
• Coordinate the care team according to provider direction and work with patients and families regarding disease processes and care management.
• Assist providers with examinations and procedures.
• Prepare and clean patient areas, set up equipment, clean and facilitate room setup after procedures, dispose of contaminated supplies, and sterilize medical instruments.
• Demonstrate critical thinking in patient management and provide for the age-specific needs of the population served according to applicable standards and policies.
• Maintain medical supplies at levels sufficient to meet patient needs.
• Use necessary office and clinical systems, including MAPS, MCIR, Practice Management, electronic medical records, LIS, Emageon, and dictation systems.
• Travel to satellite clinics if applicable.
• Document and code medical records accurately as appropriate and according to policy; participate in annual quality and completeness reviews as necessary.
• Manage patient symptoms as directed by the provider and coordinate continuity of care with other providers.
• Coordinate with and train new employees, students, and float staff as required.
• Provide patient education, assist with specialty care modalities, support emergency response, monitor care management for high-risk patients, and educate patients and families about prescriptions and medication side effects.
• Perform general office duties such as keyboarding, filing, telephone work, and using computers and office equipment as needed.