Ambulatory Office Supervisor (RN) - Neuro
About The Position
The Ambulatory Office Supervisor (RN) supervises and coordinates activities and employees in an applicable ambulatory office. The role oversees patient-care activities and daily office operations, supports staff performance and development, addresses complaints and workflow issues, and communicates operational status to the Manager or Director. The supervisor maintains working knowledge of operational areas and may provide staffing coverage as needed. The position is based in a clinical environment with regular and constant exposure to communicable disease and bloodborne pathogens.
Requirements
- Current Registered Nurse license issued by the state where services will be provided, or a current multistate Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).
- Obtain Basic Life Support certification within 30 days of hire.
- Three years of health care experience.
Nice To Haves
- Bachelor of Science in Nursing (BSN) upon hire.
- Two years in a healthcare management or supervisory position.
Responsibilities
- Supervises and coordinates activities related to patient care within the ambulatory office.
- Provides daily supervision to staff to support prompt and courteous service to patients, visitors, physicians, and coworkers.
- Monitors daily operations for adherence to documented administrative and departmental policies and procedures.
- Coaches and counsels staff based on performance-management principles.
- Identifies employees’ ongoing continuing-education needs.
- Keeps staff informed of processes, policies, and other changes through continuous communication.
- Gathers statistics, completes reports, and performs other duties as scheduled or requested.
- Communicates daily operational status and workflow problems to the Manager or Director in a timely manner.
- Handles patient, family, or staff complaints, investigates them, and recommends appropriate resolutions.
- Coordinates resolution of problems with other departments efficiently and assertively.
- Organizes and prioritizes daily tasks to support productivity, accountability, and efficiency.
- Maintains functional knowledge of operational areas and steps into staffing as needed.
- Ensures patient satisfaction is being met and reports issues to the Manager or Director.
- Assists with the annual budget process.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
