Ambulatory RN Supervisor - Triage

Lee Health • Fort Myers, FL

2d • Onsite

About The Position

Join Lee Health as an Ambulatory RN Supervisor for Phone Triage, leading a dedicated nursing team focused on exceptional patient care, clinical excellence, and timely, compassionate access to care across ambulatory practices. The supervisor provides direction to patient care staff to promote safe, quality patient care and nursing services in a professionally supportive environment, ensuring consistent nursing standards guide care delivery.

The role directs and coordinates patient care within its defined area of responsibility, following established clinical nursing practice standards and applicable regulatory standards, including those subscribed to by the American Nurses Association, the Florida Nurse Practice Act, and/or the Florida Medical Association. It is responsible for safe care delivery and documentation through the nursing process of assessment, diagnosing, planning, implementation, and evaluation. The supervisor uses critical thinking and problem-solving while serving as a clinician, teacher, researcher, team leader, and professional development resource. The role collaborates with other professional disciplines to support effective, efficient care and desired patient outcomes, and contributes to quality nursing care through customer service and performance improvement techniques that demonstrate positive patient-care outcomes.

Requirements

• Graduate of an accredited school of nursing.
• Minimum of 2 years of RN experience.
• BLS certification required.
• Currently licensed as an RN in the state of Florida.
• Ability to participate in developing and implementing organizational strategies to improve the delivery of care.
• Exceptional communication skills.

Nice To Haves

• Bachelor’s degree in nursing or a healthcare field preferred.
• Previous experience in nursing leadership preferred.
• Certification in an appropriate specialty preferred.

Responsibilities

• Lead and direct a dedicated nursing team focused on patient care and clinical excellence.
• Provide direction to patient care staff and promote safe, quality nursing care in a professionally supportive environment.
• Ensure consistent nursing standards guide the provision of nursing care.
• Direct and coordinate patient care within the defined area of responsibility in accordance with clinical practice and regulatory standards.
• Ensure safe delivery and documentation of patient care through assessment, diagnosing, planning, implementation, and evaluation.
• Use critical thinking and problem-solving while serving as a clinician, teacher, researcher, and team leader.
• Collaborate with other professional disciplines to support effective and efficient care delivery and desired patient outcomes.
• Contribute to quality nursing care through customer service and performance improvement techniques that demonstrate positive patient-care outcomes.
• Participate in developing and implementing organizational strategies to improve care delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree