RN Case Manager In Office Well Med South Austin
About The Position
The Healthcare Manager supports patients with high-risk health conditions in navigating the healthcare system and helps them and their families maximize quality of life. The role acts as an educator, resource, and advocate, collaborating with multidisciplinary care teams and serving as a resource for clinic staff. The position works in a less structured, self-directed environment and performs nursing duties within the scope of an RN license in the applicable state. The Healthcare Manager supports longitudinal care for patients with chronic conditions and helps coordinate transitions from inpatient to outpatient care. The role coordinates with providers on plans of care, documents in the electronic medical record, participates in huddles and Patient Care Coordination meetings, and prepares reports for weekly meetings. The role also maintains nursing competence and current evidence-based practice knowledge and may perform clinical tasks within its scope of practice.
Requirements
- Bachelor’s degree in Nursing, or Associate’s degree in Nursing with at least 4 years of RN experience.
- Active and unrestricted Registered Nurse license in the state of employment.
- Current BLS certification.
- At least 2 years of experience in a physician’s office, clinical, or hospital setting.
- Knowledge of chronic diseases, especially COPD/asthma, diabetes, CHF, and IHD.
- Proficient computer skills for working efficiently with electronic medical records.
- Excellent verbal and written communication skills.
- Excellent organizational and prioritization skills.
- Solid interpersonal skills.
- Ability to interact productively with individuals and multidisciplinary teams.
- Tuberculosis screening and proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation, documented vaccination, or a doctor's diagnosis of disease.
- Ability to lift up to 35 pounds and push or pull heavy objects using up to 35 pounds of force.
- Ability to sit and stand for extended periods.
- Ability to use fine motor skills to operate office equipment and/or machinery.
- Ability to receive and comprehend instructions verbally and/or in writing.
- Ability to use logical reasoning for simple and complex problem solving.
Nice To Haves
- Experience with patient education and/or motivational interviewing and self-management goal setting.
- Fluent written and verbal skills in English and Spanish.
Responsibilities
- Work with providers and clinic staff to identify patients at high risk.
- Support longitudinal care for patients with chronic conditions by assessing health conditions, reconciling medications, conducting motivational interviewing and self-management goal setting, providing patient education, and creating referrals to appropriate agencies and resources.
- Support transitions from inpatient to outpatient care by assessing transitional needs, reconciling medications, establishing and reviewing contingency plans, providing patient education, and assisting with post-discharge needs such as prescriptions, transportation, durable medical equipment, and appointments.
- Coordinate with providers to establish or update plans of care.
- Complete accurate and timely documentation in the electronic medical record.
- Participate in daily huddles and Patient Care Coordination meetings.
- Prepare accurate and timely reports for weekly meetings as required.
- Maintain competence in nursing practice and knowledge of current evidence-based practices.
- Perform clinical tasks within scope of practice as needed.
- Perform other related duties as assigned.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase plan.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
