Branch Manager - Austin South Market - Austin, TX

JPMorgan Chase & Co. • Austin, TX

4d • Onsite

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for employees and clients, deliver attentive service, represent Chase’s brand and culture, provide access to banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs.

The position requires successful completion of the Branch Manager Training Program before placement. Travel is required as needed for in-person training and meetings, and may include out-of-state travel. This position is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualifications and requires NMLS registration under the SAFE Act. Continued employment depends on meeting applicable registration, renewal, and compliance requirements.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Successful completion of the Branch Manager Training Program before placement.
• Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act requirements, including NMLS registration.
• Demonstrated leadership, coaching, and employee-empowerment skills.
• Ability to organize and manage competing priorities and develop plans for branch growth.
• Strong decision-making skills and ability to thrive in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment, with commitment to operational integrity and adherence to policies.
• Ability to influence, educate, and connect others with technology.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Lead the branch team by communicating a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build a high-performing team through coaching, feedback, and recognition of successes.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, exercise sound judgment and integrity, protect the company and clients, and follow policies and procedures.
• Influence, educate, and connect team members, partners, and clients with technology.

Benefits

• Competitive total rewards package with base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED