About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will deliver attentive, friendly service and create a welcoming environment for employees and clients. You will represent Chase’s brand and culture, provide banking solutions and financial technology, and collaborate with experts to help clients with specialized financial needs. The position requires completion of the Branch Manager Training Program before placement, as well as travel as required for in-person training and meetings; some travel may be out of state. The role is subject to Dodd Frank/Truth in Lending Act Loan Originator qualification requirements and requires NMLS registration under the SAFE Act. Continued employment is contingent on compliance with these requirements, including registration, annual renewal, and required updates.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
  • Meet Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators, including the required review of criminal conviction history, credit report, NMLS information, and other relevant information.
  • NMLS registration under the SAFE Act, or updating an existing registration as necessary, immediately after starting employment; continued employment requires compliance, annual renewal, and timely updates.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by sharing a clear vision and embodying company values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies to meet branch goals and grow deposits and investments.
  • Understand and meet client needs to build lasting relationships and trust.
  • Build and cultivate a high-performing team through coaching, feedback, and recognition of successes.
  • Encourage ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
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