Branch Manager - South Dallas Market - Dallas, TX.
About The Position
As a Branch Manager in a Chase branch, you lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You help create a welcoming environment for employees and clients, deliver attentive service and current banking solutions, and collaborate with specialists to support clients’ financial needs. You represent Chase’s brand and culture while building lasting relationships and putting clients and employees first. The role requires successful completion of the Branch Manager Training Program before placement. Travel is required as needed for in-person training and meetings, and may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment depends on meeting these requirements, including registration after starting and timely annual renewal and updates.
Requirements
- At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Ability to travel as required for in-person training and meetings; some travel may be out of state.
- Successfully complete the Branch Manager Training Program before placement.
- Meet Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and comply with SAFE Act requirements, including NMLS registration or updating an existing registration and timely annual renewals and updates.
- Demonstrated ability to create exceptional client experiences and foster an engaging branch culture.
- Proven ability to coach and empower employees.
- Ability to organize and manage competing priorities and develop plans for growth.
- Strong decision-making skills in a fast-paced, changing environment.
- Experience maintaining a strong risk and control environment and commitment to operational integrity and policy adherence.
- Ability to influence, educate, and connect teams, partners, and clients with technology.
Nice To Haves
- College degree or military equivalent.
Responsibilities
- Motivate the branch team by sharing a clear vision and embodying the company’s Service, Heart, Curiosity, Courage, and Excellence values.
- Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
- Understand and meet clients’ needs to build lasting relationships and trust.
- Build a high-performing team through coaching, feedback, and recognition of successes.
- Encourage ongoing learning and development within the team.
- Build relationships with local businesses and engage with the community.
- Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting the company and clients, and following policies and procedures.
- Manage branch operations and coach the team for success.
- Represent the Chase brand and culture while delivering banking solutions and financial technology.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
