About The Position

As a Branch Manager in a Chase Branch, you lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You create a welcoming environment for clients and employees, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. You will complete the Branch Manager Training Program before being considered for placement. The role requires travel as needed for in-person training and meetings, which may include out-of-state travel. The position is subject to Dodd-Frank, Truth in Lending Act, and SAFE Act requirements, including NMLS registration and ongoing compliance. Employment is contingent on the company’s review of relevant background and financial information. A felony conviction within the last seven years disqualifies candidates.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
  • Successful completion of the Branch Manager Training Program before consideration for placement as a Branch Manager.
  • Meet Dodd-Frank and Truth in Lending Act qualification requirements for Loan Originators.
  • Register with or update the National Mortgage Licensing System and Registry (NMLS) as required, and maintain compliance with SAFE Act registration, renewal, and update requirements.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by sharing a clear vision and exemplifying the company’s Service, Heart, Curiosity, Courage, and Excellence values.
  • Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition.
  • Promote ongoing learning and development within the team.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercising sound judgment and integrity and following policies and procedures.
  • Connect, influence, and educate the team, partners, and clients about technology.
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