About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will deliver attentive, friendly service and create a welcoming environment for employees and clients. You will represent the Chase brand and culture, provide banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. The role requires successful completion of the Branch Manager Training Program before placement. Travel may be required for in-person training and meetings, including out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment is contingent on compliance with these requirements, including registration after the start date and timely annual renewal and updates. An employment offer is contingent on JPMC review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies applicants from consideration.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
  • Meet Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators.
  • Register with or update the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act, and comply with applicable registration, renewal, and update requirements.
  • Applicants must meet JPMC’s review of criminal conviction history, credit report, NMLS information, and other relevant information; a felony conviction within the last seven years disqualifies applicants.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by sharing a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for meeting branch goals and growing deposits and investments.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition.
  • Promote ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, use sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
  • Influence, educate, and connect team members, partners, and clients with technology.
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