About The Position

The Clinical Coordinator is responsible for complex, multidisciplinary coordination of specialty patient populations. The role develops, evaluates, and revises care pathways based on engagement with patients and families and coordination with multiple departments and disciplines. The coordinator interfaces with Mount Sinai Hospital departments, administrators, nursing, medical and quality leadership, and clinical staff, coordinating the clinical, educational, and operational aspects of care delivery and outcome measures. The position reports directly to discipline leadership, with a professional line to Mount Sinai Hospital Nursing or related-discipline professional practice leadership. It is responsible for developing and implementing a plan of care for a specialty patient population and/or organization-wide specialty-specific standards of care. The role coordinates clinical care across services, supports quality assessment and improvement, provides consultation and education to interdisciplinary teams, serves as a resource and advocate for patients and families, and contributes to nursing standards, professional practice, administrative policies, and continuous quality improvement.

Requirements

  • Bachelor’s degree in a specific discipline, such as a Bachelor of Science in Nursing.
  • Two years of experience in oncology.
  • Current New York State nurse licensure.
  • BCLS certification issued by the American Heart Association.

Nice To Haves

  • Master’s degree in a health-related field.
  • Certification in a specialty field.

Responsibilities

  • Coordinate clinical care for a designated specialty in collaboration with Nursing, Social Work, Care Management, other disciplines, Medical leadership, and Quality leadership.
  • Coordinate care across departments and services, including the clinical plan of care and quality assessment and improvement processes.
  • Establish and implement short- and long-term goals, objectives, policies, and operating procedures to support high-quality nursing care for the specialty patient population.
  • Organize and lead day-to-day patient care coordination in keeping with program objectives and clinical expertise.
  • Provide consultation and education to interdisciplinary team members regarding specialty care coordination.
  • Promote an interdisciplinary approach to patient care delivery.
  • Serve as a resource for patients and families and advocate for patients using the Patient Bill of Rights.
  • Promote and maintain a safe and therapeutic environment.
  • Support leadership and staff in developing and implementing nursing standards consistent with the established model of care.
  • Maintain leadership competency through continuing education, professional organizations, and related activities.
  • Support academic affiliations that provide clinically enriching experiences for nursing and other clinical-discipline students.
  • Collaborate with clinical leadership and support resources to ensure access to comprehensive interdisciplinary patient and family education throughout the care trajectory.
  • Support the mission, philosophy, goals, and objectives of the Department of Nursing or related discipline and The Mount Sinai Hospital.
  • Maintain clinical competencies and accountability for nursing practice; support relationship-centered care, the professional practice model, and the care delivery model.
  • Advocate high standards of nursing or discipline-related practice and serve as a clinical role model and resource to nursing staff and other health care team members.
  • Participate in professional development activities, keep abreast of current literature and practice trends, and participate in relevant professional organizations.
  • Consider ethical issues in professional nursing practice and treat co-workers, patients, and families with dignity and respect.
  • Promote an environment sensitive to cultural diversity and respectful of diverse backgrounds and experiences.
  • Maintain attendance and punctuality according to departmental standards and adhere to the departmental dress code.
  • Collaborate with the health care team to develop, implement, and review policies, procedures, and standards of care for designated patient populations.
  • Maintain knowledge of hospital, departmental, care center, and regulatory standards, policies, procedures, and guidelines.
  • Ensure readiness for Joint Commission and other agency surveys and present related programs during agency visits.
  • Participate in continuous quality improvement programs supporting the professional practice model and care delivery systems.
  • Participate in quality management activities, identify and communicate performance improvement and risk issues promptly using the chain of command, and lead or participate in committees.
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