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The RN Utilization Review is responsible for obtaining insurance precertification and recertification, serving as a liaison with third-party payers, communicating requested clinical information, addressing actual or potential denials, and participating as a member of the care coordination team. The role supports appropriate placement to the required level of care and obtains authorizations for hospitalization, continued stays, urgent or emergent services, and post-acute services in compliance with regulatory and contractual requirements. The position monitors and resolves clinical denials, appeals, and retrospective payer audit denials, and collaborates with care coordination teams, performance improvement teams, physicians or physician advisors, and payers on denial trends and action plans. It also maintains knowledge of changes in care management, utilization review, authorization, contracts, and regulatory requirements; provides education to AHN staff on utilization review practices and payer guidelines; and communicates with outpatient providers to support continuity of care.
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Job Type
Full-time
Career Level
Mid Level

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