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RN Utilization Review- AHN

Highmark Health•PA, Working at Home - Pennsylvania, PA
•$31 - $49

About The Position

The RN Utilization Review is responsible for obtaining insurance precertification and recertification, serving as a liaison with third-party payers, communicating requested clinical information, addressing actual or potential denials, and participating as a member of the care coordination team. The role supports appropriate placement to the required level of care and obtains authorizations for hospitalization, continued stays, urgent or emergent services, and post-acute services in compliance with regulatory and contractual requirements. The position monitors and resolves clinical denials, appeals, and retrospective payer audit denials, and collaborates with care coordination teams, performance improvement teams, physicians or physician advisors, and payers on denial trends and action plans. It also maintains knowledge of changes in care management, utilization review, authorization, contracts, and regulatory requirements; provides education to AHN staff on utilization review practices and payer guidelines; and communicates with outpatient providers to support continuity of care.

Requirements

  • Bachelor’s degree, or relevant experience and/or education as determined by the company in lieu of a bachelor’s degree.
  • Current Pennsylvania RN licensure or current multistate licensure through the enhanced Nurse Licensure Compact (eNLC).
  • Nationally recognized Care Management Certification within five years of the start date; three years for currently employed utilization review staff.
  • Two to three years of nursing experience, including one year in Utilization Management.

Nice To Haves

  • Experience in case management, discharge planning, and/or applying InterQual criteria.

Responsibilities

  • Obtain or ensure appropriate precertifications and authorizations from third-party payers, and support placement at the appropriate level of care before hospitalization using medical necessity criteria and payer guidelines.
  • Obtain or facilitate urgent and emergent authorizations, continued-stay authorizations, and authorizations for post-acute services in compliance with regulatory and contractual requirements.
  • Document, monitor, intervene in, resolve, and report clinical denials, appeals, and retrospective payer audit denials.
  • Collaborate with care coordination teams, performance improvement teams, physicians or physician advisors, and third-party payers to develop plans addressing denial trends.
  • Maintain working knowledge of care management, utilization review, authorization, contract, and regulatory changes.
  • Educate AHN staff about utilization review practices and governmental and commercial payer guidelines.
  • Follow hospital policies, procedures, rules, regulations, and applicable federal and state laws.
  • Communicate by telephone and electronically with outpatient providers to enhance continuity of care.
  • Complete AHN-required continuing education and take responsibility for professional growth.
  • Perform other duties as assigned or required.

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