Risk Manager Jobs

About The Position

Requirements

• Strong knowledge of commercial insurance programs, preferably in an insurance brokerage firm.
• Strong analytical and problem-solving skills, including the ability to evaluate complex information, identify issues within defined parameters, and recommend next steps.
• Ability to manage multiple projects and priorities, prioritize tasks, manage deadlines, and follow structured processes.
• Commitment to exceptional client service and responsive, reliable, proactive communication.
• Strong attention to detail when reviewing materials for completeness and accuracy.
• Proficiency with Agency Management Systems such as Applied Epic, Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook), and digital workflow tools.
• Ability to build trusted client relationships through honesty, integrity, authenticity, clear communication, and follow-through.
• Ability to work effectively across teams, contribute to shared objectives, and escalate issues constructively.
• Strong verbal and written communication and presentation skills.
• Bachelor’s degree in business, insurance, finance, or a related field.
• Current state Property & Casualty license.
• 2–4+ years of commercial insurance and account management experience.
• Foundational understanding of commercial insurance processes and renewal workflows, including coverage structures and program types.

Nice To Haves

• Professional insurance designation preferred.
• Experience coordinating with offshore teams or third-party partners preferred.
• High proficiency with AI-enabled tools and digital workflow platforms.

Responsibilities

• Build and maintain strong client relationships as the primary point of contact, proactively communicating expectations, updates, and recommendations.
• Assess client needs and develop tailored coverage solutions by evaluating existing programs and identifying opportunities for additional or enhanced coverage.
• Lead renewals by preparing, analyzing, and presenting coverage options, benchmarking, loss experience, exposure analysis, and program design alternatives.
• Manage the client service calendar, including onboarding, renewals, policy issuance, compliance updates, and delivery of required policy documentation.
• Ensure insurance programs comply with applicable federal and state regulations and oversee related compliance activities, including policy documentation and regulatory filings.
• Liaise with carriers and vendors to negotiate contracts, resolve issues, solicit proposals, and manage policy activity for timely, accurate service delivery.
• Oversee new client onboarding in alignment with the Peace of Mind process, including timely C-suite engagement.
• Partner with Client Success Specialists and internal teams to clarify data needs, monitor task progress, and maintain consistent, high-quality workflows.
• Develop client-facing communications, including coverage summaries and client risk reports, and coordinate or conduct renewal meetings.
• Maintain accuracy, timeliness, and completeness in all interactions.
• Identify opportunities to improve processes, tools, and workflows, escalating issues to leadership as needed.
• Navigate workflows through proactive performance measurement and decisive resolution of complex carrier or compliance escalations.
• Apply expertise to inform Commercial Risk recommendations and provide guidance on coverage strategy and exposure analysis.
• Perform high-level quality assurance on complex technical deliverables produced by others.
• Prioritize and plan work to meet commitments aligned with organizational goals.
• Build client relationships and deliver client-centric solutions; collaborate with peers and teams to meet shared objectives.