Risk Manager | PM Hotel Group

PM New • Chevy Chase Village, MD

8d

About The Position

The Risk Manager coordinates PM Hotel Group’s property and casualty insurance programs across its hotel portfolio, including claims, loss prevention, compliance, and related financial processes. The role is the primary liaison on risk-management matters among hotel teams, ownership groups, finance, legal, insurance brokers, carriers, and other stakeholders, including the people + culture team.

The position coordinates claims from reporting through resolution, supports insurance renewals and document reviews, responds to owner and hotel information requests, and develops loss-prevention practices. It also manages insurance certificates, hotel portfolio changes, premium billing and allocations, workers’ compensation audits, payment research, and OSHA filing requirements.

Requirements

• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• High attention to detail and accuracy.
• Excellent analytical skills to resolve issues and make timely decisions.
• Ability to manage multiple priorities and meet deadlines.
• Ability to collaborate effectively with internal teams and external partners.
• Flexibility and adaptability to changing requirements.
• Unquestioned integrity, ethical standards, and confidentiality.

Responsibilities

• Coordinate with hotels to identify and report claims across the company portfolio, monitor claims through resolution, maintain current status information, and coordinate with carriers and stakeholders. Track all reported claims, including those that do not result in damages, and respond timely to litigation matters.
• Coordinate insurance renewals with the CFO and VP of Finance; update exposure workbooks and applications, validate completeness, and provide required materials to the broker sufficiently in advance of renewal dates.
• Review contracts and other documents for insurance requirements, identify questions or coverage issues, and submit relevant materials to the broker with sufficient time for a response.
• Respond timely to hotel owner requests for information.
• Respond timely to direct hotel requests for information or assistance.
• Coordinate hotel site visits with carriers, visit selected hotels, analyze claims data for recurring risks and loss trends, and use carrier information to develop loss-prevention tools and practices across the company.
• Ensure required certificates are issued by the broker at each policy renewal and manage certificate requests throughout the year.
• Manage hotels joining or leaving the portfolio. For incoming hotels, gather ownership information to complete exposure workbooks so the broker can issue coverage quotes. For exiting hotels, coordinate final coverage dates and return of unused premiums.
• Work with Finance to create and manage portfolio premium billings across all lines of coverage and prepare premium allocations across the portfolio.
• Manage annual workers’ compensation audits, coordinate required information with the broker, review audit findings for accuracy, and support timely resolution of identified issues.
• Work with Finance to verify that hotels have issued required payments accurately and that brokers, carriers, or finance companies have received, recorded, and posted payments correctly; research and coordinate resolution of discrepancies.
• Manage OSHA filing requirements, including annual online reports via the OSHA website.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed