High-Risk Youth Case Manager

Children's Home Society of South Dakota • Rapid City, SD

1d • Onsite

About The Position

A High-Risk Youth Case Manager provides intensive case management, outreach, advocacy, service coordination, and intervention services to youth and families impacted by violence, trauma, behavioral health concerns, family instability, truancy, and justice-system involvement. The role uses culturally responsive, trauma-informed, and strengths-based approaches to engage youth, support family stability, reduce risk factors, promote resilience, and connect families with community resources.

As a key member of the Community Violence Intervention and Prevention Initiative (CVIPI), the Case Manager collaborates with law enforcement, schools, behavioral health providers, victim service agencies, community organizations, and families to reduce violence exposure and improve outcomes for vulnerable youth. The role incorporates relationship-building, advocacy, and family engagement while supporting violence prevention, intervention, and community outreach activities.

Requirements

• Bachelor’s degree required.
• At least two years of experience interviewing children.
• Knowledge of normal child development.
• Experience in crisis stabilization for children, youth, and families.
• Must be licensed as a Community Health Worker or hold higher licensure, or have the ability to obtain such licensure.
• Must successfully complete all required background and pre-employment checks.
• Ability to provide courteous, respectful, and culturally responsive service, including effective interaction with individuals from diverse backgrounds.
• Strong written and oral communication skills, including the ability to listen to complex issues and communicate sensitively with children, adult clients, coworkers, and the public.
• Ability to work independently with little or no supervision, assess priorities, adapt to changing needs, and make prudent decisions under stressful conditions.
• Ability to analyze complex issues and develop timely, conclusive solutions.
• Professional and ethical conduct, including responsible handling of highly confidential and sensitive information.
• Ability to organize and prioritize work, meet deadlines, and deliver services promptly.
• Ability to contribute cooperatively and respectfully as a team member and participate in team activities.
• Commitment to quality, continuous improvement, and the safety and well-being of children and families.
• Genuine commitment to the mission of Children’s Home Society.
• Ability to perform extended PC viewing and keyboarding and extended periods of sedentary work.
• Ability to conduct client home visits, which may include evening hours.

Nice To Haves

• Master’s degree in social work or a similar field.
• Social Work Associate or higher licensure.

Responsibilities

• Build rapport and therapeutic relationships with youth and families; assess needs, stabilize crises, intervene appropriately, and advocate for services.
• Provide trauma-informed case management, advocacy, and support to youth and families affected by violence, trauma, behavioral health concerns, truancy, justice-system involvement, and other significant challenges.
• Conduct proactive outreach to youth exposed to community or household trauma and engage youth identified as high-risk through project referral pathways.
• Assess strengths, needs, barriers, risks, and service needs, and develop individualized service plans.
• Assess and coordinate therapeutic, behavioral health, victim advocacy, educational, healthcare, and community-based services for youth and families.
• Serve as a mentor, advocate, and resource navigator to help youth and families overcome barriers and access support.
• Coordinate care and collaborate with schools, law enforcement, behavioral health providers, juvenile justice partners, victim service organizations, and community agencies.
• Support youth and families involved in court-ordered, diversion, or other community-based programming.
• Participate in multidisciplinary team meetings, case reviews, and partner coordination meetings.
• Engage in community outreach, violence prevention initiatives, and neighborhood-based activities supporting youth, families, and community safety.
• Collaborate with project leadership and community partners in responding to actual or potential youth violence and trauma exposure.
• Maintain accurate documentation, case records, and data collection in accordance with agency, grant, and program requirements.
• Assist with program evaluation, outcome tracking, and impact reporting.
• Participate in stakeholder meetings, training, and continuous quality improvement efforts.
• Demonstrate professional, ethical, culturally responsive, and trauma-informed practices in support of the organization’s mission and values.

Benefits

• Two health insurance options: Traditional Plan and High Deductible Health Plan with HSA.
• Vision insurance.
• Dental insurance.
• Employer-paid Group Life Insurance and Accidental Death & Dismemberment (AD&D).
• Short-term and long-term disability plans.
• Additional voluntary life and critical illness plans.
• Up to $200 per month in tuition reimbursement or student loan repayment for qualifying employees.
• Yearly merit-based raises.
• Paid time off package, including 40 hours upfront.
• 10 paid holidays.
• 8 hours of paid Day of Service for volunteering in the community.
• Retirement plan with a 3% employer contribution each pay period and up to an additional 5% profit sharing; employees are 100% vested after four years of credited service.
• Referral bonuses of up to $1,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level