Case Manager for High-Risk Youth (Bilingual Spanish)

WestCoast Children's Clinic•Oakland, CA

7d•Hybrid

About The Position

WestCoast Children’s Clinic is a nonprofit community psychology clinic in Oakland, California, serving children, youth, and families across the Bay Area. The Bilingual (Spanish) C-Change Case Manager works with WestCoast clinicians and with parents, social workers, probation officers, teachers, and other adults in young people’s lives to provide advocacy and connect clients with services that support their mental functioning. Services may include coordination with education and vocational programs, housing, primary health care, psychiatry, benefits, and independent-living supports. The position provides advocacy, targeted case management, community-based rehabilitation, and Enhanced Care Management to transition-age youth, including youth with high needs. Services are delivered in the community and may require in-person client work as well as remote documentation. The role includes helping young people access resources, responding to crises, supporting transitions from incarceration or hospitalization, and assisting with Medi-Cal and other benefits. The position requires advanced Spanish and English proficiency, demonstrated through an ALTA language assessment administered during hiring; candidates must achieve at least Level 9 (Advanced). This is a regular, full-time, non-exempt hourly position based in Oakland, California, with a hybrid arrangement. The regular schedule is Monday through Friday. Compensation is $34.37 per hour, including the 10% Spanish-language differential. Travel by car is necessary for community services, generally within a 90-mile radius of the Oakland office; alternative transportation may be accommodated based on program and client needs.

Requirements

At least 2 years of experience working with systems-involved youth.
Bilingual English and Spanish proficiency is required; candidates must achieve at least Level 9 (Advanced) on the ALTA Language Proficiency Test administered by WestCoast Children’s Clinic.
Experience providing case management and rehabilitation services.
Demonstrated experience working with adolescents with dual diagnoses and high mental health needs and/or sexually exploited minors.
Knowledge of Alameda and San Francisco County community resources for transition-age youth.
Experience working in the community or across varied settings, such as homes, schools, neighborhoods, and other agencies.
Experience working with diverse communities.
Ability to work with clients who have complex trauma histories and attachment difficulties.
Ability to travel by car to meet clients, generally within a 90-mile radius of the Oakland office. Employees must have a clean California DMV record and current vehicle insurance when driving for WCC; alternative transportation may be accommodated based on program and client needs.
Case management skills, including assessment and evaluation, crisis intervention, effective use of supervision, ethical and legal responsibilities, and high-quality documentation.
Cultural humility and knowledge of issues of race, class, and ethnicity.
Strong organization, efficiency, and time-management skills.
Ability to work independently and collaboratively as part of a multidisciplinary team.
Knowledge of or ability to learn Medi-Cal reimbursement procedures and billing.

Nice To Haves

Bachelor’s degree in Psychology, Criminal Justice, Social Work, or a related field is preferred.

Responsibilities

Provide advocacy, targeted case management, community-based rehabilitation, and Enhanced Care Management services to transition-age youth.
Help youth identify and use community services and resources for housing, physical and mental health, education, employment, independent-living skills, advocacy, placement stability, and age-appropriate enrichment in Alameda and San Francisco counties.
Provide risk assessments, crisis intervention, stabilization, safety planning, and drop-in counseling as needed.
Connect youth with legal representation when appropriate and support them during court appearances.
Provide psychoeducation about sexual exploitation and advocacy services.
Assist youth in accessing SSI, regional center services, and appropriate housing, including acute and structured residential treatment options when appropriate.
Follow up with youth who are incarcerated or hospitalized and support their transitions to placements.
Assist youth with obtaining and maintaining Medi-Cal.
Comply with agency policies, procedures, documentation, and EPSDT Medi-Cal billing requirements.
Maintain professional and ethical conduct as a representative of WestCoast Children’s Clinic.
Provide services in the community, traveling by car when necessary.

Benefits

Employer-paid medical insurance with multiple plan options, including a base plan and Kaiser HMO.
Employer-paid dental, vision, life insurance, and long-term disability coverage for full-time employees.
50% paid dependent medical and dental coverage.
10% bilingual pay differential for qualified candidates.
Quarterly and annual incentive compensation plans.
Generous retirement plan contribution.
403(b) retirement plan with Roth and 403(b) contribution options.
Medical, dependent-care, and commuter flexible-spending plans.
Three weeks of paid time off per year, with additional PTO accrual based on years of service.
12 paid holidays per year and Self-Care Leave.
Wellness stipend of $100 per month for self-care and wellness expenses.
Professional development stipend.
CEUs for trainings.
Extensive clinical training and seminars led by field experts.