Case Manager - Youth

Unison Health•Toledo, OH

17h

About The Position

Unison Health is seeking Case Managers for its QRT Program to support children and adolescents with behavioral health needs as they build skills for healthy development and daily functioning. The role involves assessments, age-appropriate individual and group sessions, progress monitoring, crisis support, family and caregiver engagement, connections to community and school-based resources, and helping youth develop coping, social, and life skills. Case Managers deliver therapeutic behavioral services, including treatment planning, service coordination, client advocacy, and crisis intervention. They also transport clients, maintain agency vehicles, document services in the electronic health record, protect confidential information, and may assist with medication administration under nurse supervision. The position requires following agency policies and performing additional assigned duties.

Requirements

Bachelor’s degree in social work, psychology, recreation therapy, art therapy, or a related field; alternatively, a high school diploma or equivalent and at least three years of experience.
Obtain CPR certification within 90 days of hire.
Obtain CPI certification within 90 days of hire.
Be at least 21 years of age.
Demonstrate knowledge of mental illness, including the SED population, and crisis management.
Ability to establish and maintain therapeutic relationships with clients.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.
Ability to define problems, analyze data, establish facts, draw valid conclusions, and make recommendations.
Demonstrate a positive attitude, commitment to superior service, and enthusiastic support for the agency’s mission.
Establish and maintain effective working relationships.
Represent the agency positively in the community.
Ability to work with ill, disabled, emotionally upset, and at times hostile individuals.

Responsibilities

Complete assessments and treatment planning for clients.
Facilitate age-appropriate individual and group sessions.
Coordinate services, monitor client progress, and advocate for clients.
Provide crisis intervention and support.
Engage families and caregivers and connect clients to community and school-based resources.
Help youth develop coping, social, and life skills.
Transport clients safely and on time, and communicate any concerns.
Inspect, clean, and fuel agency vehicles and report maintenance issues.
Document services and maintain accurate electronic health records in accordance with policy.
Protect client confidentiality and handle information in compliance with regulations.
Assist with medication administration under nurse supervision and provide services within licensure and approval.
Follow agency policies and procedures, support unit operations, and perform additional assigned duties.