Retail Sales Associate Jobs

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Retail Sales Associate

Verizon•Lima, OH
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, serve customers, and expand the Verizon network. You will learn about customers’ needs, recommend products and solutions, and close sales using clear communication and intuitive technology solutions. The role also includes ongoing training and development in merchandising and inventory operations, as well as opportunities to contact interested current customers and participate in off-site Verizon-sponsored events to grow a customer base. This is an onsite, worksite-based role with 40 scheduled weekly hours. The stated starting base pay rate for the location listed on the requisition is $16.59 per hour. The posting also describes base pay of $16.00 to $21.00 per hour, with the potential to earn individual-based commissions; compensation varies by geography, hours worked, and performance. Employees may have the opportunity to receive premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role. The role offers benefits and development opportunities, including training, medical, dental, and vision coverage, a matched 401(k), paid time off, paid parental leave, tuition assistance, and employee discounts. The schedule is known four weeks in advance, and employees must be willing to work evenings, weekends, and holidays and may be asked to pick up additional shifts during peak periods.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using knowledge of technology and customer service.
  • Identify customer needs by building connections and asking questions.
  • Recommend products and solutions that address customer needs.
  • Close sales through effective communication and intuitive technology solutions.
  • Complete ongoing training and develop skills in merchandising and inventory operations.
  • Contact current Verizon customers who are interested in Verizon products and services through outbound calls and text messages.
  • Participate in off-site Verizon-sponsored events to engage with the community and grow a customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other awards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, and holiday pay, depending on the role.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.

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