Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail store team to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. The role involves learning about customer needs, recommending complete solutions, communicating effectively to close sales, and developing operational skills through ongoing training in merchandising and inventory. Associates may also contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events. The position is onsite at a defined work location and is scheduled for 40 hours per week. The role requires evening, weekend, and holiday availability, with schedules provided four weeks in advance. Associates should be open to additional shifts, particularly during summer, November through December, and peak vacation periods. Compensation includes $16.00–$21.00 per hour in base pay, individual sales commissions, and a potential $2,500 sign-on bonus subject to award terms and conditions. Total compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales through technology knowledge and customer service.
- Build connections with customers and identify their needs by asking appropriate questions.
- Recommend products and solutions that address customers’ needs.
- Close sales through effective communication and intuitive technology solutions.
- Develop operational skills through ongoing training in merchandising and inventory.
- Contact interested current Verizon customers by phone or text to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs, which have included travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Additional discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits and compensation section.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- New hires receive up to 15 days of vacation per year, increasing with service.
- Potential $2,500 sign-on bonus, subject to the terms and conditions of the award.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
