Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, deliver customer service, and help customers find technology products and services that meet their needs. You will build connections with customers, ask questions to understand their needs, recommend solutions, and close sales using clear communication. The role also includes ongoing training and development in merchandising and inventory operations. You may contact interested Verizon customers by phone or text, and participate in off-site Verizon-sponsored events to connect with the community and grow your customer base. The position is onsite at a defined work location and is scheduled for 40 hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may pick up additional shifts during busy periods. The role offers hourly base pay and individual-based commissions. The posting lists a starting base pay rate of $16.59 per hour for the location on the requisition; overall compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Discover customer needs by building connections and asking appropriate questions.
- Recommend products and solutions that provide customers with a complete sales solution.
- Close sales by communicating effectively and offering intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Potentially contact current Verizon customers who are interested in products and services by phone or text.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision insurance.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
- Sales recognition programs, which have previously included travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave, with up to 8 weeks for eligible new parents; when paired with short-term disability, the birthing parent may receive up to 16 weeks of paid time off.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional discounts on attractions, automotive, travel, and other items.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to 8 company-paid holidays per year and up to 6 personal days per year.
- Adoption assistance.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
