Retail Sales Associate

Verizon • La Mesa, CA

7d • $16 - $21 • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite in a retail store. The role focuses on generating sales, providing exceptional customer service, understanding customers’ needs, recommending complete technology solutions, and closing sales. Associates also develop skills in merchandising and inventory through ongoing training, may contact interested Verizon customers by phone or text, and may participate in off-site Verizon-sponsored community events. The position offers a stated location-specific starting base pay rate of $18.27 per hour. The posting also describes base pay of $16.00 to $21.00 per hour, individual commissions, and potential additional earnings based on sales performance; compensation varies by geography, hours worked, and performance. Scheduled hours are 40 per week. Employees are expected to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may have opportunities to pick up additional shifts during busy periods.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Fluency in English and Spanish.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and exceptional customer service.
• Learn and uncover customers’ needs by building connections and asking appropriate questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and offering simple, intuitive technology solutions.
• Develop skills through ongoing training and cross-training in merchandising and inventory operations.
• Potentially grow the customer base by making outbound calls and sending text messages to current Verizon customers interested in products and services.
• Engage with the community outside the store, including at Verizon-sponsored events.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives; past awards have included travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED