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Retail Sales Associate, Key Holder

DXL Group•North Miami Beach, FL
•Onsite

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is committed to building long-term relationships with guests through an unmatched retail experience. The role focuses on delivering excellent customer service, sharing product knowledge, and coaching team members in a fast-paced environment. DXL promotes employee development and advancement from within. Its stores are free-standing rather than located in malls and close at 7 p.m. The entire team is eligible for quarterly bonuses. DXL is committed to diversity, equity, and belonging and provides equal employment opportunities.

Requirements

  • High school diploma or equivalent.
  • Demonstrated superior customer service techniques and experience resolving problems and complaints.
  • Ability to lift up to 10 pounds and move up to 50 pounds.

Nice To Haves

  • College or university degree is helpful but not required.

Responsibilities

  • Welcome each guest and spend quality time learning about their needs, preferences, and lifestyle by asking questions.
  • Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

  • Entire team is eligible for quarterly bonuses.
  • Opportunities for development and promotion from within.

Career Resources

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