Retail Sales Associate, Key Holder
About The Position
DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who builds long-term guest relationships by providing an unmatched retail experience. The role involves delivering customer service and coaching team members to achieve their goals in a fast-paced environment. The associate welcomes guests, learns about their needs, preferences, and lifestyles, and serves as a product knowledge expert across a broad range of apparel, including private labels, name brands, and tailored clothing. The role also supports the development of a customer-focused sales team through ongoing coaching and training in selling skills, behaviors, and operational procedures.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience with problem or complaint resolution.
- Ability to lift up to 10 lbs. and move up to 50 lbs.
Nice To Haves
- College or university degree.
Responsibilities
- Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- The entire team is eligible for quarterly bonuses.
- The company is committed to developing employees and promoting from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
