Retail Sales Associate – Full Time

Autozone•Grand Rapids, MI

11d

About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. The Retail Sales Associate supports sales and store operations by assisting customers with product selection and automotive advice, maintaining inventory, and contributing to a positive retail environment. The role also includes helping customers with basic installations and using diagnostic tools to recommend solutions.

Requirements

Must be at least 18 years old.
Basic knowledge of automotive parts is required.
Able to lift, load, and deliver merchandise.
Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

High school diploma or equivalent (GED).
Strong people skills and effective communication in both Spanish and English.
Previous experience in automotive retail.
Automotive Service Excellence (ASE) Certification.

Responsibilities

Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
Collaborate with managers and teammates, support team members, and contribute to a motivated and productive store environment.
Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
Restock merchandise, maintain store organization, follow cash-handling procedures and loss-prevention policies, and support smooth store operations.
Complete assigned tasks efficiently by following structured processes and company safety policies, including using personal protective equipment.
Stay current on automotive parts, tools, and promotions using AutoZone systems.
Assist customers with wiper blade, battery, and light bulb installations.
Use diagnostic tools to read vehicle codes and recommend solutions.
Lift, load, and deliver merchandise.

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