Retail Associate Jobs

About The Position

Requirements

• High school education or equivalent, or a combination of education and experience.
• Excellent customer service skills.
• Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
• Ability to present information effectively to customers, clients, and employees in one-on-one and small-group situations.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to follow detailed but straightforward written or oral instructions and solve problems involving a few concrete variables in standardized situations.
• Ability to stand and/or walk for long periods; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Ability to regularly lift and/or move up to 20 pounds and, with assistance, push or pull rolling carts weighing up to 530 pounds.
• Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.
• Able to work a flexible schedule, including nights and weekends.

Nice To Haves

• Six months of related experience or training is highly desirable.
• Prior cashiering experience.
• Knowledge of electronic devices.
• Bilingual English/Spanish skills.

Responsibilities

• Greet donors, accept and unload donated materials, enter general customer information using a smart device, and thank donors.
• Sort, separate, and hang clothing and household items.
• Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
• Conduct sales transactions and handle cash and credit card transactions according to procedures for voids, discounts, refunds, checks, and card payments.
• Clean areas including bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters.
• Report issues requiring maintenance repairs.
• Assist customers, price merchandise, manage fitting room activities, offer recycling bags, explain store operations, and use sales techniques that may enhance store sales and community image.
• Follow safety and security procedures and report potentially unsafe conditions.
• Maintain punctual attendance and follow organizational policies and procedures.