Retail Sales Associate

EZCORP • Indianapolis, IN

10d • $13 - $15 • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store at 5227 W. Washington St., Indianapolis, Indiana. The role provides customer service in a fast-paced retail environment, assisting customers with sales and negotiating mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. The position offers a career path beginning with a five-week paid trainee program, followed by opportunities to become a Pawnbroker, earn Pawnbroker certification, advance to Lead Pawnbroker (Shift Leader), and apply for Assistant Manager after a six-month training program. Pay is based on experience, with a stated range of $13.00 to $15.00 per hour, and opportunities for raises and bonuses.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Self-motivated, with a positive and outgoing personality and a strong work ethic.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.
• Adherence to all Company policies, procedures, and regulations.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet and assist customers in person and by phone, providing excellent, friendly, courteous, and respectful customer service.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to Company policies, procedures, and regulations.

Benefits

• Free employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonuses based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED