Retail Sales Associate

Verizon • Fairview Heights, IL

13d • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales, providing customer service, learning customers’ needs, and recommending technology products and solutions. Associates receive ongoing training and develop skills across sales, merchandising, and inventory operations. The position may also involve outbound calls and texts to interested Verizon customers and representing Verizon at off-site sponsored community events.

The role offers an hourly base wage and individual sales commissions, with compensation varying by geography, hours worked, and performance. The listed starting base pay for Illinois locations is $16.59 per hour. Associates are scheduled for 40 hours per week and must be willing to work evenings, weekends, and holidays. Schedules are provided four weeks in advance, and additional shifts may be available during peak periods.

Verizon describes the role as an opportunity to develop a retail sales career through an in-person new-hire experience, training programs, and a culture of learning. Benefits are available starting on day one, subject to eligibility and applicable plan terms.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Identify customers’ needs by building connections and asking questions.
• Present product insights and recommend complete solutions.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel and gifts for top performers.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services, plus additional employee discounts.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED