Retail Sales Associate

Verizon•Texarkana, TX
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, provide customer service, and help customers find technology products and solutions that meet their needs. The role includes learning customer needs, recommending complete sales solutions, closing sales, and developing skills in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to build customer relationships. The position is based onsite at a defined work location and is scheduled for 40 hours per week. Candidates must be willing to work evenings, weekends, and holidays; schedules are provided four weeks in advance. Additional shifts may be available, typically during summer, November through December, and peak vacation periods. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn commissions based on individual sales performance. The posting describes potential annual earnings of $65,000+ to $75,500+ for top performers, with compensation varying by geography, hours worked, and performance. The position includes benefits and incentives, including medical, dental, and vision coverage; a matched 401(k); paid time off and holidays; paid parental leave; tuition assistance; and employee discounts.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to pick up additional shifts, typically during the summer, November through December, and peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Discover customers’ needs by building connections and asking questions.
  • Recommend products and solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and offering technology solutions that address customer needs.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions, including eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have previously included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave: eight weeks for eligible new parents, with the possibility of up to 16 weeks for the birthing parent when paired with short-term disability.
  • Tuition assistance of up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • New hires receive up to 15 vacation days per year, increasing with additional service.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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