Retail Sales Associate

Verizon • Asheville, NC

4d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work on a team in a Verizon retail store to generate sales, provide customer service, and help customers find technology products and services that meet their needs. The role involves learning about customer needs, recommending complete sales solutions, communicating clearly to close sales, and developing skills through ongoing training in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and engage with the community at Verizon-sponsored off-site events.

The position is based onsite at a defined work location and is scheduled for 40 hours per week. The schedule may include evenings, weekends, and holidays, and employees may have the opportunity to pick up additional shifts. Pay is $16.00–$21.00 per hour in base pay, with the opportunity to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn about customers’ needs by building connections and asking questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Use communication skills to close sales and meet customer needs with technology solutions.
• Develop skills through ongoing training in merchandising and inventory operations.
• Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
• Participate in Verizon-sponsored off-site events to engage with the community and grow a loyal customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with possible travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED