Retail Sales Associate

EZCORP • Stillwater, OK

10d • $14 - $15 • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member, also referred to as a Pawnbroker, for its EZPawn store at 702 N. Perkins Road in Stillwater, Oklahoma. The role offers a structured career path, a five-week paid training program, and opportunities to advance to Pawnbroker, Lead Pawnbroker (Shift Leader), and Assistant Manager. Completing the initial training program earns a $0.50-per-hour raise and promotion to Pawnbroker; the Pawnbroker Certification Program offers an additional $1 per hour. The Assistant Manager path includes a six-month training program.

The position involves daily customer interaction and helping customers reach mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. Team members provide a friendly, courteous, and respectful customer experience while supporting store sales and service.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivated, positive, outgoing, and strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and interact with them in person and by phone while providing excellent customer service.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.
• Great working hours described as better than traditional retail.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED