Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and customer success while helping customers find technology products and services that meet their needs. The position involves learning about customers through questions and conversation, recommending complete solutions, and closing sales using clear communication. You will also receive ongoing training and develop skills in retail operations, including merchandising and inventory. The role may involve contacting current Verizon customers by phone or text and representing Verizon at sponsored community events outside the store. The position is onsite at a defined work location. It is scheduled for 40 hours per week, with a willingness to work evenings, weekends, and holidays. Schedules are provided four weeks in advance, and additional shifts may be available, typically during summer, November through December, and peak vacation periods. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual sales commissions. The posting states that employees who meet all sales goals may earn up to $18,000 per year in commissions, with additional potential for top performers. Total compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales through technology knowledge and customer service.
- Identify customers’ needs by building connections and asking appropriate questions.
- Recommend products and solutions that address customer needs.
- Close sales through effective communication and intuitive technology solutions.
- Participate in ongoing training and develop operational skills in merchandising and inventory.
- Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel and gifts.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
- Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
