Retail Associate Jobs

About The Position

Requirements

• High school education or equivalent, or a combination of education and experience.
• Excellent customer service skills.
• Knowledge of electronic devices.
• Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
• Ability to perform basic arithmetic with whole numbers, common fractions, and decimals.
• Ability to follow detailed but straightforward written or oral instructions and address problems involving a few concrete variables in standardized situations.
• Demonstrate interpersonal, oral and written communication, safety and security, attendance, ethics, and organizational-support competencies.
• Regularly stand and/or walk for long periods, use hands to handle items, reach, and stoop, kneel, crouch, or crawl.
• Regularly lift and/or move up to 20 pounds and, with assistance, push or pull rolling carts weighing up to 530 pounds.
• Required vision abilities include close, distance, and color vision; peripheral vision; depth perception; and ability to adjust focus.

Nice To Haves

• Six months of related experience or training is highly desirable.
• Prior cashiering experience is a plus.
• Bilingual English/Spanish skills are a plus.

Responsibilities

• Greet donors, accept and unload donated materials, enter general customer information using a smart device, and thank donors for their items.
• Sort, separate, and hang clothing and household items.
• Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
• Conduct sales transactions and follow proper procedures for voids, discounts, refunds, checks, and credit card payments.
• Clean bathrooms, floors, shelves, windows, the break room, store fixtures, fitting rooms, dock area, store exterior, merchandise counters, and other areas as needed.
• Report issues requiring maintenance repairs.
• Assist customers, price merchandise, support fitting room operations, offer recycling bags, explain store operations, and use sales techniques that may enhance store sales and community image.
• Work a flexible schedule that includes nights and weekends.