Retail Sales Associate

MY WIRELESS•Hillsboro, OR
•$35,984 - $60,984•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. Retail Sales Associates help customers find technology solutions by presenting AT&T products and services, providing an excellent customer experience, and guiding customers through the buying process. Associates work with customers and colleagues in an energetic retail environment and may become eligible for career opportunities and financial rewards as they develop their skills. The role includes meeting individual and AT&T performance standards, supporting team goals, maintaining a clean and engaging store environment, and participating in marketing activities. My Wireless offers paid training and opportunities for career growth, including potential advancement to its management team. The position is based at the OR - Sunset Esplanade - D3 location in Hillsboro, Oregon. The stated salary range is $35,984 to $60,984 per year, base plus commission. The role requires flexible hours, including evenings, weekends, and holidays. Physical duties include standing and walking for prolonged periods, occasionally lifting and moving objects up to 10 pounds, reaching, climbing and balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise. The work also requires dexterity and the ability to work with small mobile-phone parts and view a computer screen for prolonged periods.

Requirements

  • Experience in retail or a customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Highly effective communication and interpersonal skills.
  • At least 18 years of age and legally able to work in the United States.
  • High school diploma or equivalent.
  • Ability to meet the physical demands of the position, with or without reasonable accommodation, including prolonged standing and walking; occasional lifting and moving of objects up to 10 pounds; reaching; ladder use; stooping, kneeling, and crouching; and handling merchandise and display materials.
  • Dexterity to work with small mobile-phone parts and ability to view a computer screen for prolonged periods; eyeglasses or contact lenses may be used to meet vision requirements.

Nice To Haves

  • Bilingual ability (may not be required depending on location).
  • Experience prospecting through outbound calls.

Responsibilities

  • Engage with customers and educate them about available AT&T products and services.
  • Guide customers through the buying process and help them make purchasing decisions through outstanding customer service.
  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Develop sales skills through training and work toward becoming a top-performing Retail Sales Associate, with potential opportunities on the management team.
  • Maintain a fun, clean, and engaging environment for customers and team members.
  • Work as a team member to exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

  • Strong base pay plus commission and bonus schedule.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including two AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for hitting key AT&T initiatives.
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