Retail Sales Associate

Wild Fork Foods•Plainview, NY

About The Position

As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness. You help maintain a clean, well-stocked, easy-to-shop store and perform essential operational routines, including working in freezer environments, handling cash, and supporting opening and closing duties even when leadership is not present. You bring Wild Fork’s values—Determination, Simplicity, Availability, Humility, Sincerity, Discipline, and Ownership—to your work every day.

Requirements

At least 1 year of retail, grocery, hospitality, or food experience.
Strong customer service skills and enthusiasm for food and culinary exploration.
Ability to work in a fast-paced environment and manage multiple tasks.
Comfort working in extremely cold temperatures.
Ability to lift up to 50 lbs and stand or walk for 8–10 hours.
Flexible availability for mornings, evenings, weekends, and holidays.
Basic math skills for cash handling.

Nice To Haves

POS experience.
Curiosity about products, cooking, and customer needs.

Responsibilities

Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
Understand daily sales goals, promotions, and store priorities, and apply that knowledge through customer interaction and selling behaviors.
Drive sales by engaging customers, building baskets, and suggesting product pairings.
Support service standards so customers feel welcomed, valued, and inspired to return.
Use product knowledge to recommend solutions, build basket size, and provide a personalized customer experience.
Stock, rotate, and merchandise products to keep the store full, fresh, and visually compelling.
Complete FIFO rotation and maintain accurate labeling and pricing.
Keep the store clean, organized, and customer-ready.
Support planogram changes, promotional sets, and daily recovery routines.
Assist with receiving and processing deliveries accurately and carefully.
Maintain organized back stock and promptly communicate low stock or product issues.
Follow shrink-prevention practices and report concerns to leadership.
Work in cold temperatures, including a walk-in freezer, to pull products, organize stock, and execute counts.
Follow food safety, sanitation, and freezer safety guidelines.
Operate the POS accurately and process transactions, returns, and exchanges.
Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, and store readiness and safety walkthroughs.
Follow cash-handling standard operating procedures with precision and integrity.
Work with Team Leaders to execute daily priorities and meet store goals.
Participate in training, product knowledge sessions, and new processes.
Participate in ongoing training and development to strengthen product expertise, selling capability, and consistency of execution.
Support a positive, inclusive team culture where everyone feels valued.