Retail Associate Jobs

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Retail Sales – Part Time

Lowe's Companies, Inc.•Bowie, MD
•$17 - $17

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, assist with product selection and handling, and help ensure their needs are met. The role is assigned to a store department based on hiring needs and skillsets, including areas such as appliances, flooring, garden, hardware, tools, building materials, plumbing, electrical, paint, décor, tool rental, or Pro Services. Daily work may include organizing and replenishing merchandise, processing orders and deliveries, preparing products to meet customer needs, and guiding customers through shopping or checkout. Associates may occasionally load merchandise and cross-train in other store areas. The role may involve working indoors and outdoors in varying weather and exposure to noise or moving equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. The listed pay range is $16.50–$17.20 per hour. Starting pay may vary based on factors including position, location, education, training, and experience. Lowe’s describes benefits for eligible associates, which may include insurance, paid time off, retirement savings, education support, and other programs.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, limiting single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Lowe’s encourages bilingual, military, and veteran talent to apply.

Responsibilities

  • Welcome customers, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help deliver customer service.
  • Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.
  • Occasionally load merchandise as needed.

Benefits

  • Multiple health insurance options.
  • Dental insurance.
  • Vision insurance.
  • Life and disability insurance.
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
  • Flexible spending and health savings accounts.
  • 401(k) retirement account with company match.
  • Employee Assistance Program, including work/life services and no-cost counseling.
  • Tuition assistance and trade skills scholarships.
  • Learning and development opportunities.
  • Maternity and parental leave.
  • Adoption assistance.
  • Associate discount and broader discount platform.
  • Employee Stock Purchase Plan, subject to eligibility.
  • Annual bonuses and other discretionary benefits, subject to eligibility.
  • Business Travel Accident insurance.
  • Optional deferred compensation plan and grant awards, subject to eligibility.

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