Retail Sales – Part Time

Lowe's Companies, Inc. • Oviedo, FL

7d

About The Position

The Customer Service Associate welcomes Lowe's customers and helps them find the products and services that meet their home improvement needs. The role involves listening and responding to customers, helping them locate and select merchandise, occasionally loading merchandise, and ensuring their needs are met. Associates work in a department assigned according to hiring needs and skillsets, which may include appliances, cabinets, flooring, garden, hardware, tools, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. Daily duties vary by department and may include preparing merchandise for customers, such as tinting paint or cutting materials.

The position requires interacting with customers throughout the day, organizing and replenishing merchandise, processing orders and deliveries, and cross-training in other store areas. Associates may work indoors or outdoors in varying weather and environmental conditions, and may encounter noise and moving or shaking objects and equipment. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help provide customer service.
• Prepare departmental merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed