Retail Sales – Part Time

Lowe's Companies, Inc. • Woodhaven, MI

7d

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help customers find products and services for home improvement projects. You welcome customers, answer questions, help them locate and select merchandise, and work to ensure their needs are met. The role includes organizing and replenishing merchandise, processing orders and deliveries, and occasionally loading merchandise. Specific daily responsibilities vary by department. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

The work may involve preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may cross-train in other store areas and guide customers through shopping or checkout. Work conditions can include both indoor and outdoor environments, changing weather and temperatures, noise, and moving or shaking objects and equipment. Occasional travel to meetings, training, or neighboring stores may be needed, but regular travel is not required.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise for customers, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Competitive pay and flexible schedules.
• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed