Retail Sales – Part Time

Lowe's Companies, Inc. • Hanover Township, NJ

7d • $16 - $17

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, assist with product selection and handling, and help ensure their needs are met. Most of your time is spent listening to customers, answering questions, and organizing merchandise, though daily responsibilities vary by department.

Associates work in a department based on hiring needs and skillsets. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role may involve preparing merchandise to meet customer needs, such as mixing paint, cutting pipe, wood, drywall, or blinds. Occasional travel to meetings, training, or neighboring stores may be needed, but regular travel is not required.

Work may take place indoors or outdoors in varying weather and climate conditions, with possible exposure to noise and moving or shaking objects and equipment. Associates must follow lifting guidelines, use team lifts or powered equipment as appropriate, and receive proper training or assistance when using powered equipment. The listed pay range is $16.00–$16.65 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help provide customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance and education support programs, including trade skills scholarships.
• 401(k) retirement account with company match.
• Employee Stock Purchase Plan, subject to eligibility.
• 10% Lowe’s Associate Discount and a broader discount platform.
• Learning and development opportunities, including the Track to the Trades program.
• Health, dental, and vision insurance.
• Life and disability insurance.
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
• Flexible spending and health savings accounts.
• Employee Assistance Program with concierge and work/life services and no-cost counseling.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Discretionary annual bonuses, deferred compensation plan enrollment, and grant awards, based on eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed