Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes Lowe’s customers and provides friendly, professional help finding products and services for home improvement projects. The role involves listening to customers, answering questions, helping them select and handle merchandise, and ensuring their needs are met. Associates work in a department assigned according to hiring needs and skillsets, such as Appliances, Flooring, Hardware, Paint, Plumbing, or Tool Rental. Daily responsibilities vary by department and may include occasional merchandise loading, preparing products to customer specifications, and cross-training in other areas of the store. The position may involve working indoors and outdoors in variable weather and climates, and exposure to noise and moving or shaking objects and equipment. Associates must follow lifting guidelines: single lifts are limited to 75 pounds, with team lifts used minimally beginning at 75 pounds or when needed. Powered equipment should be used when required, with proper training or assistance from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background is encouraged.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately and on time.
- Cross-train in other store areas to support customer service.
- Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Tuition assistance
- 401(k) with company match
- Employee Stock Purchase Program
- 10% associate discount
- Track to the Trades program
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program with concierge, work/life services, and no-cost counseling
- Trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Broad discount platform
- Potential annual bonuses, deferred compensation plan enrollment, and grant awards, subject to eligibility
- Learning and development opportunities
- Wellness programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
