Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for home improvement projects. You welcome customers, answer questions, help them locate and select merchandise, and ensure their needs are met. The role includes organizing and replenishing merchandise, processing orders and deliveries, and preparing products for customers. Depending on store hiring needs and your skillsets, you may work in departments such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. You may spend most of your time listening to customers, answering questions, and organizing merchandise, though daily duties vary by department. The role may involve prolonged standing or sitting, lifting merchandise, and working in inside or outside conditions that vary by location. Occasional travel to meetings, training, or neighboring stores may be needed, but regular travel is not required.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and deliver friendly and professional customer service.
- Help customers locate and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver strong customer service.
- Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options
- Tuition assistance and education support programs, including trade skills scholarships
- 401(k) retirement account with company match
- Employee Stock Purchase Plan, subject to eligibility
- 10% Lowe’s Associate Discount and other discounts
- Flexible schedules
- Health, dental, and vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program, including work/life services and no-cost counseling
- Maternity and parental leave
- Adoption assistance
- Learning and development opportunities
- Business Travel Accident insurance
- Possible annual bonuses, deferred compensation enrollment, and grant awards, subject to eligibility
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
