Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes customers to Lowe’s and helps them find products and services for home improvement needs. The role involves listening to customers, answering questions, locating and selecting merchandise, and ensuring customer needs are met. Associates may occasionally load merchandise and spend time organizing and replenishing products. Duties vary by department and hiring needs; departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Associates may also prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The position is part-time. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors, with exposure to changing climates, noise, and moving or shaking objects and equipment. Physical work includes prolonged standing or sitting and lifting merchandise within established safety guidelines.
Requirements
- Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- Six months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Nice To Haves
- Six months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to support customer service.
- Prepare merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Tuition assistance and education support programs
- Company-matching 401(k)
- Employee Stock Purchase Program
- 10% associate discount and broader discount platform
- Track to the Trades program and trade skills scholarships
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program, including work/life services and no-cost counseling
- Maternity and parental leave
- Adoption assistance
- Business Travel Accident insurance
- Annual bonuses, deferred compensation plan, and grant awards may be available based on eligibility
- Learning and development opportunities
- Parental and family-building benefits
- Wellness programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
