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As a Customer Service Associate at Lowe’s, you welcome customers and help them find the products and services they need for home improvement projects. You listen to customers, answer questions, assist with product selection and shopping or checkout, and help ensure their needs are met. Associates work in a department determined by store hiring needs and their skillsets. Departments may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role involves organizing and replenishing merchandise, processing orders and deliveries, and preparing products to meet customer needs. Depending on the department, this may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may occasionally load merchandise and cross-train in other store areas. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work conditions vary by location and can include indoor and outdoor environments, extreme heat or cold, wet, damp, humid, windy, or drafty conditions, noise, and moving or shaking objects and equipment. Lifting methods vary by role, weight, and volume. Single lifts are limited to 75 pounds, with team lifts used minimally starting at 75 pounds or when needed. Powered equipment must be used as required, with proper training or help from a trained coworker.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed

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