Retail Store Cleaning Associate

TJX•Brookfield, WI

3d•Onsite

About The Position

The Retail Store Cleaning Associate is responsible for maintaining a clean, organized store environment, with an emphasis on floor care. The role includes operating floor-cleaning equipment and performing cleaning tasks throughout the store, while upholding company standards for customer experience, safety, merchandise presentation, loss prevention, and store recovery. Associates are cross-trained in multiple store areas and help meet business and Front End coverage needs. The position is at Sierra Store 0082, 17300 W Bluemound Road, Suite 400, Brookfield, Wisconsin. Starting pay is USD $13.25–$13.75 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong organizational skills and attention to detail.
Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Strong verbal and written communication skills, including listening and responding appropriately.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
Maintain organizational, cleanliness, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
Follow company Health and Safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor, to support business needs.
Support and respond to Front End coverage needs.
Model established customer-experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Uphold the merchandising philosophy and signage standards.
Initiate and participate in store recovery throughout the day as needed.
Follow operational and loss-prevention controls and company guidelines, including shrink-reduction practices.
Communicate accurately and effectively with management and Associates.
Follow labor laws and company policies and procedures, including Associate meal and break-period policies.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates meeting service or hours requirements
Medical insurance for associates meeting service or hours requirements
Dental insurance for associates meeting service or hours requirements
Vision insurance for associates meeting service or hours requirements
Health savings account (HSA) for associates meeting service or hours requirements
Health care flexible spending account (FSA) for associates meeting service or hours requirements
Life insurance for associates meeting service or hours requirements
Short- and long-term disability for associates meeting service or hours requirements
Paid parental leave for associates meeting service or hours requirements
Paid holidays, vacation, and sick leave for associates meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance for associates meeting service or hours requirements