Retail Store Cleaning Associate

TJX • Winchester, VA

5d • Onsite

About The Position

The Retail Store Cleaning Associate is responsible for maintaining a clean and organized TJ Maxx store, with a focus on floor care. The role includes operating floor-cleaning equipment and performing tasks such as dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. The associate maintains cleanliness, organization, recovery, safety, merchandising, and loss-prevention standards throughout the store and is cross-trained to support multiple areas and business needs. The position also involves supporting a positive customer experience, communicating with management and associates, and following company policies and applicable labor laws.

Requirements

• Excellent customer-service skills.
• Ability to work a flexible schedule to support business needs.
• Strong organizational skills and attention to detail.
• Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Strong verbal and written communication skills, including listening and responding appropriately.
• Ability to lift heavy objects with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
• Dust mop, damp mop, sweep, vacuum, dust, and spot clean glass and windows.
• Maintain organizational, cleanliness, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
• Follow company Health and Safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
• Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor.
• Support and respond to Front End coverage needs.
• Follow merchandising philosophy and signage standards.
• Initiate and participate in store recovery throughout the day as needed.
• Follow operational and loss-prevention controls and company guidelines, including shrink-reduction practices.
• Model established customer-experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Communicate accurately and effectively with management and associates.
• Follow labor laws and company policies and procedures, including meal and break-period policies.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefits
• 401(k) with associate contributions
• Child-care and cell-phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• For eligible associates: 401(k) match, medical, dental, and vision coverage, HSA, health-care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick leave, auto and home insurance discounts, scholarship program, and adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed