Retail Store Cleaning Associate
About The Position
The Retail Store Cleaning Associate is responsible for maintaining a clean, organized store environment, with a focus on floor care. The role includes operating floor-care equipment and cleaning floors, surfaces, glass, and windows. The associate follows operational, merchandise, loss prevention, health, and safety standards and is cross-trained to work in multiple store areas to support business needs. The associate contributes to a positive store culture, provides customer service to internal and external customers, supports store recovery and Front End coverage, and communicates effectively with management and colleagues. Other duties may be assigned.
Requirements
- Excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Strong organizational skills and attention to detail.
- Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Strong verbal and written communication skills, including listening and responding appropriately.
- Ability to lift heavy objects with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
- Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
- Maintain cleanliness, organization, and recovery standards throughout the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
- Follow company health and safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
- Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor.
- Support and respond to Front End coverage needs.
- Follow the merchandising philosophy and signage standards.
- Initiate and participate in store recovery throughout the day as needed.
- Follow operational and loss prevention controls and company policies, including shrink reduction.
- Communicate accurately and effectively with management and Associates.
- Follow labor laws and company policies and procedures, including meal and break period policies.
- Participate in safety awareness and maintain a safe environment.
- Model established customer experience practices with internal and external customers.
- Support a positive store culture through honesty, integrity, and respect.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for eligible associates
- Medical, dental, and vision coverage for eligible associates
- Health savings account (HSA) for eligible associates
- Health care flexible spending account (FSA) for eligible associates
- Life insurance for eligible associates
- Short- and long-term disability for eligible associates
- Paid parental leave for eligible associates
- Paid holidays, vacation, and sick time for eligible associates
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
