Retail Associate Jobs

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Retail Sales Associate

TJX•Springfield, IL
•Onsite

About The Position

The Retail Sales Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, embodying customer experience principles, and maintaining a clean and organized store environment. The associate follows operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. The role supports a positive store culture through honesty, integrity, and respect; provides and accepts recognition and constructive feedback; and participates in store recovery, safety awareness, and shrink-reduction efforts. Associates adhere to labor laws, policies, and procedures, and may perform other duties as assigned. The position is at Marshalls Store 1452, 2560 E Wabash Ave, Springfield, Illinois. Starting pay is $15.00–$15.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Effectively work with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Role-model established customer experience practices with internal and external customers.
  • Support and embody a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to established procedures.
  • Promote credit and loyalty programs.
  • Maintain the merchandising philosophy and follow established merchandising procedures and standards.
  • Accurately process and prepare merchandise for the sales floor following company procedures and standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain organizational, cleanliness, and recovery standards for the sales floor and help maintain and clean the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation assistance
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those who meet service or hours requirements
  • Medical, dental, and vision coverage for those who meet service or hours requirements
  • Health savings account (HSA) for those who meet service or hours requirements
  • Health care flexible spending account (FSA) for those who meet service or hours requirements
  • Life insurance for those who meet service or hours requirements
  • Short- and long-term disability for those who meet service or hours requirements
  • Paid parental leave for those who meet service or hours requirements
  • Paid holidays, vacation, and sick time for those who meet service or hours requirements
  • Auto and home insurance discounts for those who meet service or hours requirements
  • Scholarship program
  • Adoption assistance

Career Resources

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