Retail Sales Associate

EZCORP • Clarksville, TN

4d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its Easy Pawn store at 1144 Fort Campbell, Clarksville, Tennessee 37042. The role offers a career path in a fast-paced retail environment, beginning with a five-week paid training program. Completing the program results in a $0.50-per-hour raise and promotion to Pawnbroker. Employees can continue into a Pawnbroker Certification Program for an additional $1 per hour, pursue a Lead Pawnbroker (Shift Leader) position, and apply for Assistant Manager, which includes a six-month training program. Pay is based on experience, with a stated range of $15.00 to $16.00 per hour, and the role also offers monthly bonus potential based on store and individual performance.

The position involves daily customer interaction, supporting sales, and reaching mutually satisfactory agreements regarding pawn items such as jewelry, electronics, and musical instruments. Team members are expected to provide a friendly, courteous, and respectful customer experience.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Self-motivated, with a positive and outgoing personality and a strong work ethic.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and provide excellent customer service in person and over the phone.
• Interact with customers and help with sales and pawn transactions involving items such as jewelry, electronics, and musical instruments.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to Company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages based on experience.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED