Retail Part Time Store Associate

Office Depot•Rockford, IL

About The Position

The Part Time Retail Store Associate at Office Depot engages with customers in a friendly, knowledgeable manner to create a positive shopping experience and drive sales. The associate identifies customer needs and recommends appropriate products, services, and solutions, while contributing to a vibrant sales culture, visual and merchandising standards, freight and logistics activities, and customer satisfaction. The role supports a customer-centric environment and engagement with the local community, aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. This entry-level position includes training in technology and print products and services. Associates use sales principles to create satisfying customer interactions and contribute to store success, especially in Print and Technology. The position may require consent to periodic comprehensive background checks conducted by a third party. Coworkers are expected to support a safe work environment by working safely and addressing potential hazards or concerns. Other duties may be assigned.

Requirements

  • Basic computer skills, including the ability to use technology to access and input job-related information.
  • Interpersonal and communication skills to build relationships with clients and associates.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • Client-focused, positive, engaging, and action-oriented approach, with enthusiasm for the company’s brand, products, services, and solutions.
  • No prior experience required.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Proactively acknowledge and engage customers to support a positive customer-centric experience.
  • Use the selling program to recommend appropriate solutions and promote additional products and services.
  • Stay aware of advertisements, promotions, sales, and loyalty programs.
  • Maintain the store and print department according to company appearance guidelines, keeping areas neat, clean, and well-stocked.
  • Follow standards for signage, labeling, and merchandise presentation.
  • Sort and stock merchandise according to guidelines and complete freight processes.
  • Keep the freight sorting area organized and set up according to guidelines.
  • Scan, investigate, and replenish inventory lows and out-of-stock items daily.
  • Develop selling skills and product knowledge using company-provided sales and service tools.
  • Complete at least the required Technology, Print, and other applicable training, and continue education through designated certifications if required.
  • Follow company policies, procedures, and practices and support loss prevention efforts.
  • Perform other duties as assigned.
  • Work safely and address potential hazards or concerns to support the operational safety culture.

Benefits

  • 401(k)
  • Competitive salaries
  • Opportunities to move and grow within the organization
  • May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions.
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