Retail Associate Jobs

About The Position

Requirements

• Flexible availability, including days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to make prompt, sound decisions in real time to address customer needs and resolve issues.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Ability to use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Support At Your Service activities, including Buy Online Pickup In Store (BOPS), merchandise returns, order pickups, and other assigned tasks.
• Assist customers with all aspects of total-store fulfillment and complete transactions using the required systems.
• Welcome customers, provide genuine hospitality, and engage them in friendly, personal conversations.
• Keep pickup and return areas clean, organized, and shoppable; recover merchandise as needed.
• Ensure timely completion and curbside delivery of BOPS orders.
• Share loyalty program benefits and support efforts to acquire new customers by opening credit accounts.
• Work toward daily sales goals and contribute to individual and store results.
• Collaborate with colleagues and support a positive, inclusive customer and team experience.
• Stay informed about sales goals, new arrivals, top-selling items, trends, and promotions.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.