Seasonal Retail Merchandise Associate

TJX • Middletown, NJ

1d • Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store. The role adheres to operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs.

Associates model customer experience practices, support a positive store culture, accurately process purchases and returns, promote credit and loyalty programs, and follow merchandising procedures. They prepare merchandise for the sales floor, participate in store recovery and cleanliness, support shrink reduction and safety programs, and follow applicable labor laws, policies, and procedures. Other duties may be assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience by engaging and interacting with customers.
• Model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Maintain the merchandising philosophy and follow established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain the entire store.
• Give and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• For eligible associates: 401(k) match, medical, dental and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto and home insurance discounts, scholarship program, and adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed