Restaurant Manager Jobs

About The Position

Requirements

• Valid driver’s license.
• Reliable vehicle for transportation.
• Active car insurance.
• Basic computer skills.
• Must successfully pass all ROCC evaluations at all times.
• Must complete bank deposits as required.
• Must be available for relocation if business needs require.
• Ability to lead restaurant operations and a team toward sales, profit, service, and compliance goals.
• Ability to recruit, train, mentor, and develop team members.
• Ability to manage labor, food costs, reporting, cash handling, and restaurant performance.
• Commitment to customer service, food quality, cleanliness, teamwork, and accountability.
• Adherence to professional appearance, uniform standards, and company policies.
• Ability to maintain a calm, professional manner and deliver efficient service during busy periods.
• Ability to perform suggestive selling as part of guest service.

Responsibilities

• Own restaurant success metrics and lead the team to meet goals.
• Lead guest experiences through friendly interactions, a clean restaurant, and fresh meals.
• Manage daily restaurant operations, including food preparation, service, safety, and cleanliness.
• Maintain compliance with KFC standards and local and state health regulations.
• Execute marketing promotions and ensure product quality and consistency.
• Recruit, train, develop, and onboard Shift Supervisors and Team Members.
• Communicate team goals, promotions, and business updates.
• Foster a positive, collaborative work environment focused on teamwork and accountability.
• Conduct daily pre-shift meetings and weekly performance reviews.
• Control labor, food costs, and other controllable expenses to meet budget goals.
• Complete sales, inventory, cash-handling, and other required reports accurately.
• Review daily sales and labor performance and take corrective action as needed.
• Ensure guests receive exceptional service and product quality; address feedback promptly and professionally.
• Implement programs to drive repeat business and increase sales.
• Enforce safety, sanitation, and security procedures; maintain accurate team records, schedules, and timekeeping; and keep the restaurant inspection-ready.
• Communicate daily with the Area Coach about performance and opportunities.
• Ensure training certifications, recertifications, and brand programs are completed on schedule.
• Ensure guests are greeted warmly and promptly, orders are taken and confirmed accurately and efficiently, service remains professional during busy periods, and orders meet KFC quality and accuracy standards.
• Use suggestive selling to offer complementary items, value items, or upgrades.
• Thank guests sincerely and invite them back.
• Complete bank deposits as required and pass ROCC evaluations.
• Adhere to uniform and company policies, including restrictions on cellphone use during work hours.
• Be available for relocation if business needs require.